The intake phase commences when a report of an alleged child abuse and neglect is made to Child Protection. Child Protection is required to consult with the Aboriginal Child Specialist Advice and Support Service to assess the information related to the child's safety, well-being and cultural needs. Intake involves Child Protection receiving reports and deciding how to respond, providing advice to the reporters, helping children and families access support services and where appropriate, making referrals. Intake concludes when the report is transferred for investigation or closed (with or without advice or referral).